If you are having difficulty registering for The Careers & Enterprise Academy, please refer to the FAQs below for support.
Why do you need my URN/UKPRN when I register for The Careers & Enterprise Academy?
Knowing about your institution helps us to provide a more tailored learning experience for you. If you don't know your URN/UKPRN, search for it here > Get Information about Schools - GOV.UK
If you work in a school, please enter your URN, UKPRNs are primarily used for Post 16 Providers i.e. Colleges and ITPs.
Why am I asked for my professional qualifications when I register for The Careers & Enterprise Academy?
Knowing if you are a Qualified Teacher and if you hold a Level 6 Diploma in Careers Guidance helps us to understand more about you and the type of learning content and training you might be interested in
Why do you need to know my Teacher Reference Number (TRN) when I register for The Careers & Enterprise Academy?
This is to help track your learning on our systems if you move institution so your record can still be found even if your email address changes
I'm trying to register for The Careers & Enterprise Academy and already have a Compass/Compass+ account but can't remember what email address to use?
Please submit a support request to academy@careersandenterprise.co.uk - we will come back to you with a resolution or escalate the query to our technical support team.